Our Amenities

Everything you need for the perfect arctic getaway

Look, we've spent years figuring out what actually makes a winter retreat memorable. It's not just about having fancy stuff - it's about creating spaces where you can truly unwind after a day in the snow. Our amenities aren't cookie-cutter additions; they're carefully thought-out experiences we'd want for ourselves.

From the moment you step into our spa (trust me, that heated stone floor feels incredible when you've been out in -20°C) to late-night snacks in our restaurant, we've got your comfort covered. Take your time exploring what we offer - there's honestly something here for every mood and moment.

Arctic Spa Facility

Full-Service Spa & Wellness

Our spa director, Helena, actually designed this space after working in spas across Scandinavia. She knows cold-weather wellness inside and out. The northern lights-inspired treatment rooms use local birch and pine elements, and honestly, the scent alone is worth the visit.

  • Hot stone therapy (our signature treatment)
  • Arctic mineral mud wraps
  • Swedish & deep tissue massage
  • Steam rooms with eucalyptus infusion
  • Outdoor hot tubs under the stars
  • Infrared sauna cabins

Pro tip: Book the evening slot for hot tub sessions. If you're lucky with clear skies, you might catch the aurora while you soak.

Fine Dining Restaurant

Fine Dining Restaurant

Chef Marcus brings 15 years of experience from Toronto's top kitchens, but don't worry - this isn't stuffy fine dining. He's all about celebrating local Ontario ingredients with a creative twist. The wild game dishes? Absolutely phenomenal. And his take on traditional poutine has become somewhat legendary around here.

Breakfast

6:30 AM - 11:00 AM
Full buffet & a la carte

Lunch

12:00 PM - 3:00 PM
Casual & seasonal menus

Dinner

5:30 PM - 10:00 PM
Reservations recommended

Fireside Lounge

3:00 PM - Midnight
Drinks & light bites

Got dietary restrictions? Just let us know. Marcus actually enjoys the challenge of creating something special for every guest.

More Ways to Enjoy Your Stay

We've thought of pretty much everything

Conference Facilities

Conference & Event Facilities

Yeah, we know - meetings in the wilderness sounds weird. But hear me out: there's something about the setting that makes people more creative and actually listen to each other. Our three event spaces handle everything from 12-person strategy sessions to 150-guest weddings.

  • High-speed fiber internet
  • 4K projection systems
  • Professional catering options
  • Tech support on-site
Winter Sports Rental

Winter Sports Equipment Rental

Didn't bring your own gear? No worries. Our rental shop's stocked with top-notch equipment from brands we trust. Jake, who runs the shop, is a former ski instructor and won't let you leave with the wrong setup. He's fitted thousands of guests over the years.

  • Cross-country & downhill skis
  • Snowshoes & poles
  • Snowboards & boots
  • Cold-weather clothing
Concierge Services

24/7 Concierge Services

Our concierge team knows Thunder Bay like the back of their hands. Need restaurant recommendations in town? Want to surprise your partner with something special? They've got connections and ideas you won't find online. Sarah and Tom work the desk most days - they're genuinely helpful, not just going through the motions.

  • Tour & activity bookings
  • Transportation arrangements
  • Special occasion planning
  • Local insider tips
Fitness Center

Fitness Center

Open 24/7 because we get it - everyone works out at different times. Floor-to-ceiling windows overlook the forest, which beats staring at a wall any day. Equipment's commercial grade (we replace stuff regularly) and there's plenty of space so you're not bumping into other guests.

  • Cardio machines with TV screens
  • Free weights & resistance equipment
  • Yoga mats & stretching area
  • Complimentary towels & water
Reading Lounge

Library & Reading Lounge

This room's become a guest favorite. Leather armchairs, a wood-burning fireplace that's going all winter, and shelves packed with books about the region plus some fiction classics. It's where people actually disconnect - we've intentionally kept it a quiet zone. Grab a book and settle in.

  • Curated book collection
  • Board games & puzzles
  • Complimentary tea & coffee
  • Fireplace seating areas
Gift Shop

Boutique Gift Shop

We stock things you'd actually want to buy, not just touristy stuff. Local artisan crafts, Ontario maple syrup (the real deal), hand-knit woolens from a nearby co-op, and our own branded merch that's surprisingly popular. It's open during reception hours, and they'll ship larger items if you don't wanna lug them home.

  • Local artisan crafts
  • Canadian-made products
  • Hotel-branded apparel
  • Shipping services available

Need more info about what we offer?

Whether you're planning a romantic getaway, corporate retreat, or just curious about specific facilities, our team's happy to chat. We can walk you through everything and help figure out what'll work best for your stay.

Amenities at a Glance

Quick overview of what's included in your stay

High-Speed WiFi

Free Parking

Heated Walkways

24/7 Front Desk

Room Service

Safe Deposit Boxes

Currency Exchange

Accessible Facilities